HomeCareersSupport Manager

Support Manager


IITM Research Park, Chennai, India startup hub; close to public transport/highway


6-8 years

Bachelor’s Degree in Literature, Journalism, Communication preferred, proficiency in spoken and written English.


  • Understand and contribute to business requirement’s gathering
  • Work to client specifications and design chatbot conversations
  • Create and iterate flow chatbot flows and other related documentation to understand the behavior of a complete conversational design
  • Ability to work directly with clients and developers
  • Keep up with market trends

Core Skills

  • Bachelor’s Degree in Literature, Journalism, Communication preferred
  • Proficiency in spoken and written English
  • Must have professional experience in copywriting/ scriptwriting/ Content Marketing
  • Ability to learn new systems quickly and effectively
  • Should have a creative outlook and a keen eye for detail
  • Self-driven, comfortable with a fast-paced environment and ability to meet deadlines
  • Good to have experience in UX design